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Junior Network Center Analyst

From 1700 €/mon. Gross
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Atranka internetu
Kaunas - CUJO Baltic UAB

About the position

We are looking for a person who is striving to start his or her career in the leading provider of AI-powered security, control and privacy software solutions for network operators.

The Junior Network Operations Center Analyst vacancy is the perfect entry-level position to various career paths within the business area, including DevOps, R&D Engineering, Quality Engineering, Product Managers, Team Leaders or all other various fields in SMEs. The team works on a 24/7 schedule, in changing day and night shifts.

If you meet the requirements listed in the job ad below or willing to learn – the position is for you and let’s talk!

Skills and competences

The Junior NOC Analyst takes part in the maintenance of services including (but is not limited to) these areas:

  • B2B client support: Service Desk and first line support for ISP’s
  • Assuring SLA subjects in regard to response and resolution time management
  • Monitoring of services
  • Performance of an initial service failure recovery, escalation, incident registration, coordination and execution of other actions described in Network Operation Processes and Work Instructions
  • Improvement of services within the scope of SMA responsibility, as well as submission of proposals for improvement of services
  • Knowledge base maintenance
  • Creation and management of postmortems after high severity issues aiming for an improvement plan
  • Training all stakeholders in the service management process and monitoring that they follow the process

Requirements for the role:
  • ITIL v2 knowledge
  • Good incident response knowledge and sense of urgency in decision making
  • Knowledge of tools and technologies used in the service domain areas as cybersecurity, networking, customer service
  • Fluent English (verbal and written) skills are required for this role
  • Preferred requirements
  • Delivering results and meeting customer expectations
  • Good command in verbal and written communication
  • Initiating action
  • Team player
  • Analytical skills
  • Adapting and responding to change
  • Ability to perform two or more tasks simultaneously
  • Fast reaction
  • Seeking self-improvement
  • We have offices in Vilnius and in Kaunas

Company offers

Work life balance

Remote work possibility


Health insurance
Benefits and Perks:
  • Ability to work flexible hours
  • Modern development equipment
  • Conferences, training, books – anything for your development
  • Opportunity to learn from highly skilled colleagues
  • Based on you competences, HOURLY GROSS salary starting at 7 EUR,
  • Benefits package that includes Health Insurance, snacks, and more!


From 1700 €/mon. gross


CUJO AI is a nextgen artificial intelligence company that provides cybersecurity and device management solutions for network operators worldwide.

We personalize and secure connected experiences. CUJO AI platform solutions are delivered as a SaaS for all home network devices. It analyzes vast amounts of local network data and then uses proprietary machine learning algorithms to power the features.

CUJO AI platform includes:
  • Advanced Device Identification
  • AI Security
  • Digital Parenting solutions

  • Recognized as a Technology Pioneer 2018 by the World Economic Forum
  • Listed as a “Vendor to Watch” and a “Cool Vendor in IoT Security” by an acclaimed research company Gartner.
  • Official Member of Forbes Los Angeles Business Council.

In May 2018, the company has closed a strategic Series B round, led by Charter Communications, valuing the company in excess of $100M. For more information about CUJO AI, please visit

CUJO AI employs a staff of 150+ professionals in 7 countries and 4 continents. CUJO AI is ISO27001 certified.

Our solutions were recognized by the biggest telcos in the world:

Winner: GoIgnite Alliance (Deutsche Telekom, Singtel, Telefonica, Orange) - IoT Security 2017
Winner: Vodafone IoT challenge 2017
Winner: Best Security System, I&T Today’s Editor’s Choice, CEDIA 2017
Winner: Juniper Research Best Smart Home Consumer Product 2017
Runner-Up: British Telecom Infinity Lab Award 2016
Winner: Nokia Open Innovation Challenge 2016
Winner: Telecom Council SPIFFY Awards 2016: "Core Award for Best Fixed Telecom Opportunity"​
information about CUJO Baltic UAB
4432 €
Avg. salary gross
(2.5X higher than LT average)
Number of employees
5-10 mln. €
Revenue 2020 y.
Distribution of employees by salary (before taxes):
25% earn up to 3223 €
25% earn 3223-4173 €
25% earn 4173-5790 €
25% earn more than 5790 €