Junior Client Support Specialist
1200-1600
€/mon.
Gross
Į rankas per mėn.
Vilnius
- Paysera
About Paysera:
Paysera is the first fintech company in Lithuania and an EU licensed e-money institution. We provide fast, convenient, and affordable financial services globally. Our services range from a payment gateway for e-shops, a finance management app, money transfers worldwide. Make sure to check out all of our products in more detail on our website.
With over 1 million app installs and growing, we aim to become an industry-leading super app that provides financial and lifestyle services across the globe. At Paysera, we are a start-up minded team, which means we thrive in a fast-paced environment and seek open communication while placing great focus on establishing our core company values. Join our vibrant international team of 500 people across 15 different cities, worldwide.
When communicating and solving problems, do you feel like a fish in water? Join us!
In this position, you will be an advisor for e-commerce and financial services to clients from Lithuania and abroad. They will turn to you seeking valuable advice and assistance, and your daily work will significantly contribute to client satisfaction with our services and a positive reputation in the market. Also, we are on the lookout for individuals who are committed to self-improvement and are not afraid to employ innovative AI tools in their daily work to drive progress.
With over 1 million app installs and growing, we aim to become an industry-leading super app that provides financial and lifestyle services across the globe. At Paysera, we are a start-up minded team, which means we thrive in a fast-paced environment and seek open communication while placing great focus on establishing our core company values. Join our vibrant international team of 500 people across 15 different cities, worldwide.
When communicating and solving problems, do you feel like a fish in water? Join us!
In this position, you will be an advisor for e-commerce and financial services to clients from Lithuania and abroad. They will turn to you seeking valuable advice and assistance, and your daily work will significantly contribute to client satisfaction with our services and a positive reputation in the market. Also, we are on the lookout for individuals who are committed to self-improvement and are not afraid to employ innovative AI tools in their daily work to drive progress.
Your key responsibilities:
- Communicate with existing clients from Lithuania and other countries around the world by phone and email;
- Advise clients on e-commerce and financial services;
- Review e-commerce project applications and activate services;
- Verify the identity of new clients and register them in the system;
- Expect to perform routine daily tasks using ChatGPT or a similar tool to enhance efficiency and productivity.
What we're looking for:
- Excellent computer skills and fast typing – it will help you to communicate effectively and efficiently with our clients;
- Proficiency in English and Russian – it will help you to understand the client's enquiry or problem correctly;
- Communication skills – it will help you communicate with the client and respond to their queries;
- Attentiveness and thoroughness – it will ensure that the data provided by the client can be entered into the system without errors;
- Experience in customer service (this would be an advantage);
- Knowledge of other foreign languages (this would be an advantage) – it will help you to communicate with clients from different countries;
- Proven familiarity and experience with AI tools like ChatGPT and other technologies, demonstrating a capability to seamlessly integrate these into daily tasks.
What we offer:
Work life balance
Flexible work hoursHealth
Gym in the officeOffice
Table football Ping pong Game consoles Free snacks Bicycle storage ShowerOther
Discounts for company products/services- Conditions for continued growth and professional development;
- A professional and supportive team;
- Performance bonus after the probation period;
- Stebby wellness programme (after successful completion of the probation period);
- Private health insurance (after the period of the 6 months with the company);
- Accident and emergency health insurance;
- Workations;
- Healthy snacks and drinks every day to boost your productivity;
- Company e-scooters for work and leisure use;
- Gym facilities, table tennis, football, VR, and other fun benefits;
- Learning opportunities and the freedom to experiment with AI tools.
Salary
1200-1600 €/mon. gross
The salary will depend on your experience. Only selected candidates will be contacted, but we are grateful to all who send their CV.
By responding to this job advertisement and submitting your resume, you entrust Paysera with your personal data, and concurrently express your consent for that data to be processed for the purpose of candidate selection. This data is managed by Paysera solely for candidate selection purposes. Once the selection process is over, that data is destroyed, except in cases where the candidate separately expresses consent for that data to be processed in the future.
The salary will depend on your experience. Only selected candidates will be contacted, but we are grateful to all who send their CV.
By responding to this job advertisement and submitting your resume, you entrust Paysera with your personal data, and concurrently express your consent for that data to be processed for the purpose of candidate selection. This data is managed by Paysera solely for candidate selection purposes. Once the selection process is over, that data is destroyed, except in cases where the candidate separately expresses consent for that data to be processed in the future.
Paysera
If you ever wanted to work for an international company, you are eager to learn, accept new challenges as well as challenge the system yourself - Paysera might just be the right fit for you!
While our HQ is based in Lithuania, our clients are from 180 nations, we have offices in 6 countries, we provide support in 11 languages, and have 500 people working in more than 15 different cities around the globe. But it’s all just numbers! Although they are important to understand if you work in the finance sector, there is so much more than that!
After all, we are the very first licensed Fintech in Lithuania and we enable our customers to send money around the world, collect payments in e-shops, convert currencies, manage their finances with our top-notch app, and more.
So, if this Fintech-talk excites you and you like challenges and continued growth - check us out!
Žiūrėti visus šios įmonės skelbimus (12)
While our HQ is based in Lithuania, our clients are from 180 nations, we have offices in 6 countries, we provide support in 11 languages, and have 500 people working in more than 15 different cities around the globe. But it’s all just numbers! Although they are important to understand if you work in the finance sector, there is so much more than that!
After all, we are the very first licensed Fintech in Lithuania and we enable our customers to send money around the world, collect payments in e-shops, convert currencies, manage their finances with our top-notch app, and more.
So, if this Fintech-talk excites you and you like challenges and continued growth - check us out!
information about Paysera
181
Number of employees
10-20 mln. €
Revenue 2022 y.