Client Support Specialist

1100-1600 €/mon. Gross
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About Paysera:

Paysera is the first fintech company in Lithuania and an EU-licensed e-money institution. We provide fast, convenient, and affordable financial services globally. Our services include a payment gateway for e-shops, a finance management app, money transfers, and a parcel locker network. With over 1 million app downloads and growing, we aim to become an industry-leading super app that provides financial and lifestyle services across the globe. At Paysera, we are a start-up-minded team, which means we thrive in a fast-paced environment and seek open communication while placing great focus on establishing our core company values. Join our vibrant international team of 300 people across 15 different cities, worldwide.

What you will do:

  • Communicate with existing clients from Lithuania and other countries around the world by phone, email, and real-time chat;
  • Advise clients on e-commerce and financial services;
  • Review e-commerce project applications and activate services;
  • Verify the identity of new clients and register them in the system.

What we expect:

  • Excellent computer skills and fast typing – it will help you to communicate effectively and efficiently with our clients;
  • Proficiency in English and Russian – it will help you to understand the client's enquiry or problem correctly;
  • Communication skills – it will help you communicate with the client and respond to their queries;
  • Attentiveness and thoroughness – it will ensure that the data provided by the client can be entered into the system without errors;
  • Experience in customer service (this would be an advantage);
  • Knowledge of other foreign languages (this would be an advantage) – it will help you to communicate with clients from different countries.

What we offer:

Work life balance

Flexible work hours


Gym subscription


Table football Ping pong Game consoles Free snacks Bicycle storage Shower


Discounts for company products/services
  • You will be able to plan your time and work according to a set, rolling work schedule (5 days per week, 1 selected weekend, 8-hour shifts, on a rolling schedule between 8:00 AM and 8:00 PM);
  • Individual monthly bonuses depending on your performance;
  • Opportunities for development and professional growth;
  • A professional and supportive team;
  • Healthy snacks and drinks to boost productivity;
  • Electric scooters to use not only during work but also in your free time;
  • A gym, table tennis, table football, virtual reality goggles, and other benefits.


1100-1600 €/mon. gross
The salary will depend on your experience. Only selected candidates will be contacted, but we are grateful to all who send their CV.


If you ever wanted to work for an international company, you are eager to learn, accept new challenges as well as challenge the system yourself - Paysera might just be the right fit for you!

While our HQ is based in Lithuania, our clients are from 180 nations, we have offices in 6 countries, we provide support in 11 languages, and have around 250 people working in more than 10 different cities around the globe. But it’s all just numbers! Although they are important to understand if you work in the finance sector, there is so much more than that!

After all, we are the very first licensed Fintech in Lithuania and we enable our customers to send money around the world, collect payments in e-shops, convert currencies, manage their finances with our top-notch app, and more.

So, if this Fintech-talk excites you and you like challenges and continued growth - check us out!
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information about Paysera
Number of employees
10-20 mln. €
Revenue 2021 y.

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