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AB "DFDS Seaways"
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Onboard Sales Manager

Klaipėda - AB "DFDS Seaways"

Darbo pobūdis

We are looking for an experienced Sales and People Manager to head our Onboard Sales team located in Klaipeda and Tallinn.
You have the following main roles:
1. Managing the Baltic Onboard central office team, staff of five
2. Optimizing sales revenues and profitability Onboard DFDS vessels as per set targets
3. Working closely with the catering crews on Baltic vessels to achieve revenue targets and ensure high standards in service quality and customer experience
This position based in Klaipeda requires frequent travel onboard DFDS routes and requires regular visits to the vessels onboard.

Reikalavimai

  • Develop and implement the overall retail strategy to ensure efficient profitable operations
  • Heading the F&B concept development and maintenance
  • Team management and motivation
  • Focus on staff individual development, retention and empowerment to upsell
  • Optimize collaboration between the Onboard crew management and the central Onboard sales team
  • Develop sales training and potential other training requirements in collaboration with the DFDS Training and Development Team
  • Manage collaboration with our Procurement Department that manage all DFDS contracts
  • Ensure transparency of agreements with suppliers towards the ships
  • Manage pricing and margins that meet budgets
  • Develop and implement marketing strategy along with Onboard Marketing Manager
  • Implementing customer segmentation based promotional activities
  • Ensure cooperation with relevant other functions in DFDS
  • Support and coach colleagues in Onboard Sales
  • Remain up to date with the latest DFDS tools and best practices in Onboard

Your skills and experience
  • Experience and education in retail and/or hospitality management on a high level
  • Proven sales experience: have previously led a team to success
  • Excellent leadership and communication skills
  • People-oriented
  • Guest-oriented and service-minded, with internal and external stakeholders

Mes jums siūlome

Training and growing opportunities in the international environment.
AB "DFDS Seaways"

AB "DFDS Seaways"

DFDS provides shipping and transport services in Europe, generating annual revenues of EUR 1.8bn.

To over 8,000 freight customers, we deliver high performance and superior reliability through shipping & port terminal services, and transport & logistics solutions.

For six million passengers, we provide safe overnight and short sea ferry services.

Our 7,000 employees are located on ships and in offices across 20 countries. DFDS was founded in 1, is headquartered in Copenhagen, and listed on Nasdaq Copenhagen.

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