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Online customer support agent (English)

Work place

Job description

Ensure the high-quality customer experience. The role focuses mostly on providing customer service by performing request handling via phone, email and web. You will be troubleshooting and answering to clients messages, help making sales, manage billing related tasks.
One will assist customers by answering and directing incoming phone calls, chats and emails, opening cases when needed, directing registered cases.
Flexible work hours, night shift.

Requirements

Advanced level of English both written and spoken usage
Ability to work night shifts
Strong communication skills, customer service orientation
Previous experience of providing customer support, especially telephone support;
Understand customer needs, expectations and direct them to the proper solution
Fluent and effective oral and written communication skills in English
Spanish language would be an advantage

We offer

Freedom to work from anywhere (can work from home).
Full training, technical and work support.
Advanced salary as well as generous performance-based bonus system.
Flexible work schedule based on any needs (can easily be as secondary job)
Can be the last year student.

Only successful candidates will be notified. Confidentiality is guaranteed.

UAB "Apartment Hunters LT"

Dukterinė JAV įmonė dirbanti išskirtinai Amerikos rinkoje. Mūsų kompanija jau daugiau kaip 15 metų specializuojasi nekilnojamo turto valdymo ir reklamavimo portalų valdyme.
Company's average salary is 1199€
48% higher than LT average
SoDra's July data (salary before taxes)

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