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UAB „Western Union Processing Lithuania“
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Operations Manager, Quality Assurance

Vilnius - UAB „Western Union Processing Lithuania“

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better requires process, discipline, and simplification

We’ll be looking for you to support, assess and innovate Platform Operations programs for Western unions multiple financial institutions and agent partners. You will be the person who defines an effective Quality Assurance program for Platform Operations to ensure methodologies address risks and operational controls. You’ll evaluate controls both internally and with our vendor partners through analysis and oversight in delivering our operational programs. This will be done through continuous reviews and calibration sessions. You’ll implement policies and procedures and work closely with the Platform Operations management to achieve consistency. Your role will be to provide leadership and guidance to support the global programs across multiple locations to make sure strategies are aligned.

For this significant role, we require experience managing a team, ability to communicate effectively, demonstrate operational discipline and detail-oriented. Along with this, you will need to be analytically minded and comfortable in communicating and presenting to senior management. Previous experience in a Quality Assurance organization, regulatory compliance knowledge or consumer fraud knowledge is also desirable.

Join us, and let’s move money for better

Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.
UAB „Western Union Processing Lithuania“

UAB „Western Union Processing Lithuania“

Western Union (WU) is a company on the move! We believe that when money moves, better things can happen. From small businesses and global corporations, to families near and far, or NGO’s in the most remote communities on Earth, WU helps people and business move money globally. We have a rich legacy of innovation, and are continuing to develop new and more convenient ways for our customers to send and receive money through digital, mobile and retail channels. We have a combined digital and retail network that spans over 200 countries and territories. Some companies specialize in cash-based retail money transfer and others play only in digital. We are leaders in both!

Being on the Western Union team means being tenacious and goal-oriented. It means taking risks and quickly finding the path to success. It means having integrity, and finding ways to make things work. It means thriving as part of a diverse, global team of over 10,000 people who are committed to moving money for better. It means being driven to win, and to do work that makes a difference… on a global stage. Sound like you? Apply now!

Inclusion and diversity are fundamental to our culture and success. Achieving our common vision depends on people with diverse backgrounds working together. Who knows; your unique point of view could be the key to our next groundbreaking idea. We’d love to explore that possibility!

We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, sexual orientation, gender identity, age, disability, marital status or another protected category.
Information about UAB „Western Union Processing Lithuania“
1939 €
Avg. salary gross
(50% higher than LT average)
1868
Number of employees
Distribution of employees by salary (before taxes):
25% earn up to 1343 €
25% earn 1343-1672 €
25% earn 1672-2112 €
25% earn more than 2112 €
Company manager: Šarūnas Šuipis

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