Bolt Service LT

Operations Manager

2146-2800 €/mon. Gross
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Vilnius - Bolt Service LT

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We are looking for an Operations Manager to join Bolt’s Groceries team on our journey to build our grocery vertical and dark stores all over the country and work both with local and HQ teams to achieve our ambitious delivery goals.
The Operations Manager will be one of the key members at our Bolt Market local team and you will be responsible for leading an operations team in charge of all Bolt Market operations located in the country. You will be working on the quality and performance metrics of the stores which will require you to act smart and think outside of the box while resolving daily operational challenges.
This is a full-time permanent employment opportunity with a negotiable monthly salary ranging between €2146 -€2800 Gross.

Daily adventures:
  • Lead the establishment and operation of all dark stores in the country.
  • Own and improve Bolt Market operational performance and quality metrics. You will be the main point of contact for any matter related to dark store operations and quality. You will be in charge of the implementation of all processes and improvements done in the dark stores, which will require you to constantly analyse key metrics and drive performance improvements.
  • Hire, lead, train and grow your team. You will manage a core team of Operations Specialists that manage every operational aspect of Bolt Market in the country - including managing and organising picker operations to assemble customers’ orders.
  • Ensuring a healthy and collaborative environment for your colleagues, arranging all tools and processes (including training, onboarding and QA) that will support your team in reaching the desired operational and customer satisfaction targets, while having fun along the way!
  • Coordinate both with other stakeholders to ensure the desired stock availability on each dark store. You will also be working closely with the HQ Operations team to improve and expand our assortment proposition to meet user expectations.
  • Establish, follow and enforce safety standards and procedures in compliance with a healthy work environment and legal requirements.
  • Analyse and improve processes in the warehouse and picker operations.
  • Work and travel to other cities in order to improve both our operational KPIs as well as customers' success globally.

If your experiences meet position requirements, we will contact you to discuss the position further.

Requirements

  • Bachelor’s or Master’s in Business Administration, Operations Management or related field.
  • 3+ years of previous relevant experience in operations management, supply chain/ warehouse management, business development or consulting.
  • 2+ years of previous experience managing teams.
  • Excellent communication skills in English and Lithuanian
  • Proven track record of consistently achieving quality metrics and operational targets by improving operational processes and frameworks.
  • You are an analytical thinker who loves to solve problems (advanced Excel skills are a must).
  • Be an owner and proactively find solutions to business problems.
  • You are organised. You deliver stuff on time & handle stress well.
  • You are social. You can easily network with people of all backgrounds.
  • Must be willing to travel across different cities throughout the country.

Company offers

As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.
You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.
You will be receiving monthly well-being benefits and Bolt credit, every month.

Salary

2146-2800 €/mon. gross
+ Bonuses, Stock Options & Benefits. Depending on the level of experience

Bolt Service LT

UAB „Bolt Services LT“
„Bolt“ – Europoje lyderiaujanti susisiekimo platforma, kurios pagrindinis tikslas – įperkamas, patogesnis ir patikimesnis keliavimas mieste. Kompanijos teikiamų paslaugų sąraše – pavėžėjimas ir mikromobilumą gerinantys elektriniai paspirtukai bei dviračiai, maisto į namus ir siuntų pristatymas. „Bolt“ paslaugomis šiuo metu naudojasi daugiau nei 50 mln. klientų 40 šalių Europoje ir Afrikoje. Įmonė veikia pagal „Žaliąjį planą“ ir yra įsipareigojusi mažinti savo automobilių paliekamą ekologinį pėdsaką, tad kiekviena kelionė su „Bolt“ – draugiška aplinkai. Elektrinių paspirtukų nuomos, kaip ir „Bolt Food“ maisto pristatymo paslauga teikiama aštuoniuose Lietuvos miestuose – Vilniuje, Kaune, Klaipėdoje, Šiauliuose, Panevėžyje, Alytuje, Marijampolėje ir Mažeikiuose.
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information about Bolt Service LT
1999 €
Avg. salary gross
(31% higher than LT average)
85
Number of employees
1-2 mln. €
Revenue 2020 y.
Distribution of employees by salary (before taxes):
25% earn up to 1200 €
25% earn 1200-1740 €
25% earn 1740-2305 €
25% earn more than 2305 €

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