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HR factory
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1100-1700 eur/mon. Gross salary
Vilnius - HR factory


  • Handling SWIFT queries in favor of received or sent out;
  • Cross border payments that were lost, unsettled and must be amended;
  • Monitoring and escalating payment related issues, according to requests from our local and foreign Danske Bank branches or customers;
  • Reeffecting customer or bank to bank payments when needed;
  • Collaborating with other teams to find the best solution when investigating cases and identifying
the root cause;
  • Using proactive approach in sharing best practices and proposals for future improvements.


  • Education background preferably in Finance, Economics or
  • Previous experience in payment processing or investigations;
  • SWIFT knowledge is an advantage;
  • Customer focus with “can do “ mindset;
  • Detail and quality orientated professional attitude;
  • Team player, taking responsibility for reaching the team’s objectives;
  • Proactive learner;
  • Excellent English skills (written and oral).


  • Most vibrant workplace in Central & Eastern Europe;
  • A comprehensive on boarding with role specific training, buddy and welcoming on boarding activities;
  • An opportunity to develop your competencies going forward through various trainings (language courses
and other;
  • Career opportunities depending on individual achievements;
  • A great benefit package including 24/7 gym, special employee discounts, health insurance.
  • Gross salary range for this position is 1100-1700 EUR.


1100-1700 eur/mon. gross salary

HR factory

Our client Danske Bank Global Service Lithuania, which delivers world class financial solutions to customers
is currently looking for a new employee to join their Payment Investigations team.

Payment Investigations team is responsible for solving payment related issues for corporate and private customers located in all Danske Bank branches. Team members take actions to recall or amend payments if
requested, support our clients with various Terms and Conditions queries and make sure that all payment related
charges paid as agreed.

Would you like to help Danske Bank to find the best solution when investigating cases, as well as identifying the root cause for the future prevention?

Kickstart your career now!

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