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UAB „Simplex Payment Services“

Operations Team Lead

From 1600 eur/mon. Gross
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Vilnius - UAB „Simplex Payment Services“

In this role, you’ll get to:

  • Lead, manage and train your team
  • Monitor the team’s incoming workload in order to prioritise tasks and plan the manpower needed
  • Analyze and improve the efficiency and effectiveness of our chargeback mitigation process
  • Be the main contact person for all our merchants in regards to questions about chargebacks
  • Provide merchants with their updated chargeback information on a weekly basis
  • Support other operational activities, assigned to the team
  • Think, think, think – new and bright ideas are the foundation of what we do!

What do you need:

  • Excellent command of verbal and written English
  • Experience in leading a team of 8-15 people - a must
  • Experience in management of remote teams - an advantage
  • Experience with SQL and Excel - a must
  • Experience in the payments processing world- an advantage
  • Experience in a high-tech/finance company - an advantage
  • Superb communication skills
  • High level of analytical skills
  • Self learner
  • Team player
  • Tech savvy

What’s in it for you:

  • Being a part of exciting and challenging FinTech startup
  • Office perks and company events (work hard - party harder!)
  • Young, international and talented team
  • Space for personal professional improvements
  • Cool office at Vilnius TechPark (after the lockdown)
And more!

Salary

From 1600 eur/mon. gross

UAB „Simplex Payment Services“

Simplex is a licensed financial institution that provides an online fraud-free payment processing solution. Simplex enables merchants worldwide to accept diverse payment methods, including credit card deposits and purchases, with zero exposure to chargeback risk.

Simplex’s AI technology analyses every transaction using proprietary, fully automated, machine-learning algorithms that eliminate fraud while increasing conversion. By combining advanced payment processing with state-of-the-art fraud prevention technology, Simplex allows crypto merchants to introduce credit card purchasing to mainstream users worldwide. In addition to enhancing business growth, this combined solution significantly decreases the percentage of false declined transactions, which ultimately leads to an increase in conversions and complete peace of mind.

Founded in 2014 and initially operating in the crypto ecosystem, Simplex has expanded its services to the e-commerce industry and other verticals. It’s one of the fastest growing fintech companies in Israel and a market leader with over 100 employed personnel.
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information about UAB „Simplex Payment Services“
2974 €
Avg. salary gross
(95% didesnis už LT vidurkį)
73
Number of employees
10-20 mln. €
Revenue 2019 y.
Distribution of employees by salary (before taxes):
25% earn up to 1703 €
25% earn 1703-2107 €
25% earn 2107-3583 €
25% earn more than 3583 €

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