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Product specialist (International company)

Work place

Job description

  • Dealing with support requests and queries received from
customers by phone that arise prior to and after system
placement for IVD (In vitro diagnostics);
  • Support of Hospital Point of Care instruments;
  • Help laboratory personnel on daily and complex issues;
  • Proper documentation of work in the CRM (Customer Relationship Management).


  • Higher education in engineer or a technician (e.g. in
electrical engineering or medical technology) or chemical
engineer, biologist or qualification as a laboratory technician
or medical technical assistant;
  • Perfect/native Polish language (obligatory);
  • Good English communication skills - necessary for
abroad trainings/ documentation/ team cooperation;
  • Experience with diagnostics instruments would be an
  • Knowledge of specialty testing would be an advantage;
  • Focused on providing an excellent service to our
customers, demonstrating strong listening and
communication skills by phone when engaging with people,
and be comfortable as part of a team;
  • Very good organization skills, with a desire to complete
tasks ensuring you always deliver on your promises;
  • A self-starter who takes pride in his achievements but
equally can overcome set-backs quickly looking for the
positive in every situation.
  • Ability to work in Warsaw, Poland.

  • Perfect/native Russian, Lithuanian, Czech, Slovakian or Hungarian language.

We offer

Responsible job in an international corporation, possibilities for personal and professional development, career perspectives, extensive training, good working conditions and competitive salary.


Depends on results
Prospect of increasing

Noriu personalo sprendimų grupė

Our client one of the world‘s leading research - healthcare company with uniquely broad spectrum of innovative solutions. Company provide the industry’s broadest range of diagnostics and monitoring products and services, spanning all sectors of the market: from small hand held devices used directly by patients or healthcare professionals, to large diagnostic instruments found in hospital laboratories. Company's global mission today and tomorrow is to meet the unsolved problems in the Healthcare system.The company in Warsaw office is looking for product specialist.

Contact number: .
Contact person: Asta.

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