DexCom Lithuania, UAB

Product Support Representative,Italian Speaker

1400-1900 eur/mon. Gross
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Vilnius - DexCom Lithuania, UAB

About Dexcom

Founded in 1999, Dexcom empowers people to take control of their diabetes through innovative continuous glucose monitoring systems. By listening to the needs of users, caregivers, and healthcare providers, Dexcom simplifies and improves diabetes management around the world. Headquartered in San Diego, California, with additional offices in the U.S., Europe, and the Asia Pacific, the company employs approximately 5,000 people. Vilnius Global Business Services centre supports Dexcom operations and its customers across the EMEA region and will expand the company's patient support, customer advocacy, finance, and accounting operations in Europe.

We invite you to become a part of a fast-growing, purpose-driven team in our newly established business center in Vilnius!

As a Product Support Representative, you will interact with patients, parents, caretakers for people who use Dexcom products. Your assistance and empathy will give the entire family a sense of comfort and the ability to move forward with their lives in a positive and productive way. Working in a dynamic environment with our dedicated team, you will ensure a high-quality experience for each patient by assisting to determine why the service, equipment, or feature is defective (inoperable) and help resolve issues related to the product.

About You:

  • Customer focus and empathy - you enjoy talking to customers, listening to their needs, and finding solutions to their queries.
  • Strong verbal and written communication skills and excellent phone manners.
  • Problem-solving skills by working independently and in collaboration with other teams.
  • Fluent in English and Italian.
  • 1+ years of relevant customer/technical support experience.
  • Ability to write reports, read and interpret documentation such as procedure manuals, operating instructions, and safety rules.
  • Proven experience in supporting mobile apps, both iOS and Android, as well as Cloud-based reporting systems.

We Offer:

  • An exciting opportunity to be a part of a fast-growing, dynamic, innovative international company with a true purpose where you will make a difference to those living with diabetes.
  • Focus on your long-term career.
  • Access to best-in-class training and development programs.
  • Work with 5000+ awesome colleagues in an open, fast-paced, and fun working environment.
  • Attractive benefits including performance-based bonus, health, accident, life insurance, private pension, 5 days additional vacation, team events, and more.
  • Base monthly salary gross 1400 – 1900 EUR. The final offer will depend on your qualifications, competencies, and professional experience.


Sounds like you? Apply!

Salary

1400-1900 eur/mon. gross

DexCom Lithuania, UAB

Founded in 1999, Dexcom empowers people to take control of their diabetes through innovative continuous glucose monitoring systems. By listening to the needs of users, caregivers, and healthcare providers, Dexcom simplifies and improves diabetes management around the world. Headquartered in San Diego, California, with additional offices in the U.S., Europe, and the Asia Pacific, the company employs approximately 5,000 people.

Vilnius Global Business Services center supports Dexcom operations and its customers across the EMEA region and will expand the company’s patient support, customer advocacy, finance, and accounting operations in Europe.
Žiūrėti visus šios įmonės skelbimus (5)
information about DexCom Lithuania, UAB
3445 €
Avg. salary gross
(2X higher than LT average)
38
Number of employees
Distribution of employees by salary (before taxes):
25% earn up to 1888 €
25% earn 1888-2484 €
25% earn 2484-3785 €
25% earn more than 3785 €

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