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Quality Assurance Specialist

Vilnius - Telia
I vieta IT ir telekomunikacijų kategorijoje

Mes esame

I am Darius Ratkus, TV platforms and development / head of Core team and I am looking for Quality Assurance specialist to our team in Vilnius. We are working with new technologies, and our task is to ensure for our customers to get the best TV service. It is fantastic opportunity to join us and to achieve the goals together.

Your next challenge?

TV services is an exciting area. In this position you will be involved into TV service development and quality assurance by:

  • Testing new Telia TV service functionality
  • Supporting customer by troubleshooting of complex cases
  • Taking ownership of case until it is completely solved
  • Developing and managing TV service quality control systems
  • Controlling deliverables from other stakeholders and taking actions to keep deliverables in agreed levels

Who are you?

You are a quick learner, who wants to understand how TV services are working and eager to learn new things. We really want you to enjoy this job, so you need to be forward thinking, customer oriented and truly understand that the solutions you are creating will impact the whole digital media consumer society and their daily lives.

Your personality:

  • Anticipates problems; analyses situations to identify illogical solutions and inconsistencies.
  • Have good problem solving and analytical skills
  • Learn new knowledge quickly and is able to use current knowledge in flexible ways.
  • Considers every action and decision, in terms of its impact on the client.
  • Seeks feedback from stakeholders and uses it to improve the quality of products, services, and internal processes.

Your experience and skills:

  • University education degree in engineering, IT or computer science
  • Ability to understand functional structure of TV systems
  • Basic knowledge of TV service delivery process and components
  • Experience in customers support field or experience working as software development tester.
  • Linux knowledge would be an advantage
  • Experience with analytics, reporting tools (e.g. Kibana, Grafana, Prometheus) will be an advantage.

What will you find at our home?

We believe that people thrive in a purpose driven and values-oriented culture. Welcome to Telia the home to your next big opportunity. You will be part of an exciting journey to shape the New Generation Telco and we promise to help you grow, both professionally and personally. We believe in self-leadership where you take responsibility for expressing yourself and achieving great results. IT & telecommunications is not just our business, it’s our passion. You will join a winning team, to work with talented people and help create ideas and solutions for efficient business and better lives.

We offer a monthly base salary from 1900 Eur (gross) to 2900 Eur (gross) plus an annual bonus which varies depending on your performance and Telia's results. Besides of competitive salary Telia has additional employee benefit package which includes:

  • Health insurance and pension plans;
  • Various Telia and partners discounts and offers;
  • Additional vacation days;
  • Flexibility that enables work-life balance;
  • Chance to grow both personally and professionally with our internal programs;
  • Open, relaxed and fun working environment;


Let us know about you! Only selected candidates will be informed. If you have any questions, do not hesitate to ask

Welcome to Telia – Home to your next big opportunity!
I vieta IT ir telekomunikacijų kategorijoje


Everything we do is about bringing the world closer through technology. Our 20,000 talented colleagues serve millions of customers every day in one of the world’s most connected regions. We’re empowering people, companies and societies. This is our business. Our passion. Our home. Welcome to Telia, the home of your next big opportunity and a place where everyone can be themselves with equal access to opportunities.