Nr.1 LANKOMIAUSIAS DARBO PORTALAS
Grand Hotel Kempinski Vilnius

Reservations Agent

Vilnius - Grand Hotel Kempinski Vilnius

Darbo pobūdis

In this position you will be responsible to materialize the maximum number of requests and reservations. All relevant data should be entered and maintained in the systems in a timely and accurate manner.

Main responsibilities

  • Handling of all reservations by the phone, fax, e-mail, other systems
  • Understand and be able to answer all questions about rates, room categories and seasonality
  • Maintain and develop guest contact
  • Handle all reservation documents and correspondence correctly and conscientiously
  • Pro-actively try to cross-sell (F&B, Spa, etc.) and up-sell room types
  • Handling commissions for travel agencies
  • Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability.
  • Spot-check reservations made the previous day and check all VIP arrivals.

Reikalavimai darbuotojui

  • Knowledge of Property Management System
  • Good Keyboard skills and proven working knowledge of Microsoft Office to include MS Word, MS Excel
  • Ability to work and communicate in a multinational environment
  • English – excellent oral and written skills
  • Detail orientated, good communicator, good listening skills
  • Demonstrate energy and enthusiasm
  • Ability to investigate systems malfunctions or user-input errors
Grand Hotel Kempinski Vilnius

Grand Hotel Kempinski Vilnius

"Grand Hotel Kempinski Vilnius" viešbutis priklauso tarptautiniam "Kempinski Hotels" viešbučių tinklui. Viešbutis įsikūręs pačiame Vilniaus centre su kvapą gniaužiančiais vaizdais į Katedros aikštę, siūlantis neprilygstamą prabangą bei eleganciją. Viešbutyje yra 96 kambariai, įskaitant 13 erdvių apartamentų, stilingas restoranas ir baras, Konferencijų ir Renginių Centras, Kempinski The Spa, uždaras plaukimo baseinas, suomiška ir garinė pirtys, fitneso klubas.
informacija apie Grand Hotel Kempinski Vilnius
2052 €
Vid. atlyginimas bruto
(35% higher than LT average)
104
Darbuotojų skaičius
5-10 mln. €
Pajamos 2022 m.
Darbuotojų pasiskirstymas pagal atlyginimus (neatskaičius mokesčių):
25% uždirba iki 1367 €
25% uždirba 1367-1850 €
25% uždirba 1850-2361 €
25% uždirba nuo 2361 €