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UAB "Hotelston"
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Russian Customer Care Specialist

Vilnius - UAB "Hotelston"

Job description

  • Provide customer support by phone and email
  • Manage travel service (hotel, transfer, attraction) bookings
  • Resolve customer issues and complaints


  • Fluent in Russian and English (mandatory)
  • Attention to details
  • Critical thinking and problem solving skills
  • Ability to manage multiple tasks simultaneously
  • Good computer skills
  • Customer-oriented communication skills

  • Experience in customer support
  • Experience in tourism
  • Fluent in Polish
  • Other language skills

We offer

  • Competitive salary and performance based bonuses
  • Superior offers for holiday/travel services
  • 22 paid holidays per year
  • Young team of professionals
  • Investments in your professional development
  • Modern office in the center of Vilnius
  • Relaxed atmosphere with a rest zone, foosball, free snacks, fruits, coffee and beer


Depends on results
Prospect of increasing
UAB "Hotelston"

UAB "Hotelston"

Hotelston is a fast growing wholesale (B2B) travel service reservation company. Our product is used by over 5000 travel agents and tour operators in Central and Eastern Europe. Hotelston aims to provide the best price and after-sale support for travel business professionals as well as end-customers.

In order to provide the best support for our customers, currently we are hiring Russian Customer Care Specialist.
Information about UAB "Hotelston"
2087 €
Avg. salary gross
(2X higher than LT average)
Number of employees
20-30 mln. €
Revenue 2016 y.
Distribution of employees by salary (before taxes):
25% earn up to 1338 €
25% earn 1338-1695 €
25% earn 1695-2333 €
25% earn more than 2333 €
Company manager: Saulius Pačekajus

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