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UAB „Hotelston“

RUSSIAN CUSTOMER SUPPORT SPECIALIST

1400-1900 €/mon. Gross
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Vilnius - UAB „Hotelston“

Job description

  • Provide customer support by phone and email
  • Manage travel service (hotel, transfer, attraction) bookings
  • Resolve customer issues and complaints

Requirements

  • Fluent in Russian and English (mandatory)
  • Attention to details
  • Critical thinking and problem solving skills
  • Ability to manage multiple tasks simultaneously
  • Good computer skills
  • Customer-oriented communication skills

Advantages

  • Experience in customer support
  • Experience in tourism
  • Polish language
  • Other language skills

Company offers

Work life balance

Flexible work hours Remote work possibility

Office

Table football Free snacks Bicycle storage

Transport

Free parking
  • Competitive salary
  • Superior offers for holiday/travel services
  • Investments in your professional development
  • Young team of professionals
  • Modern office in the center of Vilnius
  • Free parking
  • Relaxed atmosphere with a rest zone, foosball, free snacks, fruits, coffee

Salary

1400-1900 €/mon. gross
UAB „Hotelston“

UAB „Hotelston“

Hotelston is a wholesale (B2B) travel service reservation company. Our product Hotelston.com is used by over 5000 travel agents and tour operators in Central and Eastern Europe. Hotelston aims to provide the best price and after-sale support for travel business professionals as well as end-customers.

Currently 15 people work in the Customer Support department in Vilnius and Tenerife and we are looking for a Russian Customer Support Specialist and a team player to join our Vilnius' team.
information about UAB „Hotelston“
2939 €
Avg. salary gross
(93% higher than LT average)
35
Number of employees
5-10 mln. €
Revenue 2020 y.
Distribution of employees by salary (before taxes):
25% earn up to 2036 €
25% earn 2036-2559 €
25% earn 2559-3301 €
25% earn more than 3301 €