We are looking for a Senior Application Specialist for our Application Services team. I am Andrius Jurkšaitis and I am leading great bunch of people in Application Services team within our Communications Operations department. This new opportunity for Senior Application Specialist could really be something special for the right applicant, are you ready to hear me out?
Your next challenge?
My team, based in a new open-space office in Vilnius, support the operational aspects of Managed Services provided both internally and externally for customers in Nordics and Baltics. We also deliver solutions on automation, patching, improvements as well as proactive prevention of disturbances. The team in Vilnius work closely with other teams and vendors to investigate, solve and upgrade technology and communication services in the end to end usage within the IT Infrastructure.
You will have responsibility for operational support, maintenance, capacity management and deployment of Skype for Business and Lync projects. You will oversee areas of Incidents, Change and Problem detection.
Who are you?
You are a strong team-player with a service oriented mindset who will independently drive your own tasks and deliver on time. To fit the bill, you have worked as a Skype for Business or Lync support specialist and you have a good understanding of Skype for Business infrastructure and network design – from planning to deployment and support. Ensuring complex service excellence and collaborating to solve urgent incidents is something that excites you, and you excel in building strong stakeholder relationship.
Your personality:
- Digitally savvy
- Deep digging
- Collaborative simplifier
- Team spirited
Your experience:
- Experience in deploying, configuring, and supporting Lync 2013 & Skype for Business (Core Skype functionality on desktop and mobile clients; User management; Full understanding of Voice policy, Dial Plan and Voice routing; Analyzing and troubleshooting user experience and service quality for Voice features; Using tools for migrating, monitoring and administrating Lync / Skype environments for incidents)
- Understanding of Active Directory, DNS, Routing, Load Balancing, and other core network and firewall technologies
- Experience with PowerShell or other scripting languages (an advantage)
- Fluent in English (spoken and written)
Interested?
If you fancy joining my team, apply for the job! Should you need to know more, call me on , or connect with me on LinkedIn. Selection is ongoing, so do not hesitate to get in touch.
Welcome to Telia – Home for your next big opportunity!