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UAB „ALLIANCE RECRUITMENT“

Service Desk Service Manager

From 2900 €/mon. Gross
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Job description

OUTOKUMPU are looking for the candidate who will be responsible of Service Desk Services to provide quality, scope and budget, and include continual improvement.

Individual accountabilities:

  • Operational Service Management;
  • Change Management;
  • Monitor, review, report and improve service performance including suppliers;
  • Budget, forecast and follow-up cost allocation if applicable;
  • Manage the support contract in the service;
  • Continual improvement of services for efficiency, security and for end user experience.

Shared accountabilities:

  • Vendor Management;
  • End user satisfaction;
  • Coordination of development activities.

Requirements

  • Service Management Experience;
  • Fluent English language;
  • University Degree of IT or relevant business degree;
  • Experience working in Global organization;
  • Experience of multivendor IT delivery model.

Company offers

  • Challenging opportunities contributing to OUTOKUMPU industry leading solutions in a friendly, respectful and global environment;
  • Pride in working for an industry leader;
  • Training depending on what qualifications are needed;
  • Flexitime and occasional working hours;
  • People orientated company culture, very positive and smart colleagues who will inspire you to join various company events, volunteering activities, etc.

Salary

From 2900 €/mon. gross
UAB „ALLIANCE RECRUITMENT“

UAB „ALLIANCE RECRUITMENT“

Alliance for Recruitment yra didžiausia personalo atrankos kompanija Baltijos šalyse pagal sėkmingai įdarbintų kandidatų skaičių, atrankos konsultantų skaičių ir augimo tempą. Esame tiksliai ir greitai dirbanti atrankos ekspertų komanda su patirtimi skirtingose verslo srityse.

Alliance for Recruitment is the largest recruitment consultancy in the Baltics measured by capacity, number of successful placements and annual growth. We are a high performing team of recruitment experts from various different industries.