Customer service representative (UKRAINIAN - ENGLISH) Work from Home
Darbas namuose
prieš 14 d.
Skelbimas neaktyvus
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Swedish speaking customer service representative
1780-2243
€/mon.
Gross
Atranka internetu
Į rankas per mėn.
Vilnius
- UAB „Teleperformance LT“
Responsibilities
Advising clients on various issues using email and voice support;
Outbound calls to clarify information or provide feedback to clients/partners;
Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
Solving complex issues, claims, helping the client in solving a critical situation;
Correct entry of information received from the client into the database.
Outbound calls to clarify information or provide feedback to clients/partners;
Finding and proposing optimal solutions to the client in connection with the arising issues, accurate and timely diagnosis of the situation;
Solving complex issues, claims, helping the client in solving a critical situation;
Correct entry of information received from the client into the database.
Requirements
Knowledge of Swedish language (B2-C1);
Knowledge of English language (B2);
To be both a sociable and friendly team member as well as an independent task performer;
To be fast and able to work in a dynamic work environment;
Multitasking skills.
Knowledge of English language (B2);
To be both a sociable and friendly team member as well as an independent task performer;
To be fast and able to work in a dynamic work environment;
Multitasking skills.
Company offers
Remote selection process;
Great work conditions;
Corporate training for all new hires;
Additional health insurance after 6 months;
Active and fun corporate life throughout the year;
Career growth opportunity;
Gliding schedule: 5/2; 40 hours per week;
Can provide a possibility for a temporary remote job opportunity for those who are living in other cities in Lithuania.
Great work conditions;
Corporate training for all new hires;
Additional health insurance after 6 months;
Active and fun corporate life throughout the year;
Career growth opportunity;
Gliding schedule: 5/2; 40 hours per week;
Can provide a possibility for a temporary remote job opportunity for those who are living in other cities in Lithuania.
Salary
1780-2243 €/mon. gross
UAB „Teleperformance LT“
Teleperformance is the worldwide leader in outsourced multichannel customer experience management, serves companies around the world with customer care, technical support, customer acquisition (Core Services), as well as with online interpreting solutions, visa application management services, data analysis and debt collection programs (Specialized Services).
The Group operates 171,000 computerized workstations, with 300,000 employees across 420 contact centers in
80 countries and serving 160 markets. It manages programs in 265 languages and dialects on behalf of major international companies operating in a wide variety of industries.
Functions in Lithuania:
“Teleperformance Lithuania” welcomes specialists with knowledge of English, Swedish, Portuguese, Italian, Russian, Dutch, Finnish and many other languages. We are looking for enthusiastic people with good communication skills who are motivated to provide qualified customer service and seek career opportunities. More than 95% of companies’ CEO began their career as customer service representatives.
Darbo vieta: Rinktinės g. 5, 7 aukštas. Vilniaus m. sav., Vilnius
The Group operates 171,000 computerized workstations, with 300,000 employees across 420 contact centers in
80 countries and serving 160 markets. It manages programs in 265 languages and dialects on behalf of major international companies operating in a wide variety of industries.
Functions in Lithuania:
“Teleperformance Lithuania” welcomes specialists with knowledge of English, Swedish, Portuguese, Italian, Russian, Dutch, Finnish and many other languages. We are looking for enthusiastic people with good communication skills who are motivated to provide qualified customer service and seek career opportunities. More than 95% of companies’ CEO began their career as customer service representatives.
Darbo vieta: Rinktinės g. 5, 7 aukštas. Vilniaus m. sav., Vilnius
information about UAB „Teleperformance LT“
1752 €
Avg. salary gross
(15% higher than LT average)
685
Number of employees
10-20 mln. €
Revenue 2021 y.
Distribution of employees by salary (before taxes):
25% earn up to 1422 €
25% earn 1422-1634 €
25% earn 1634-1986 €
25% earn more than 1986 €