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Technical Client Support Specialist

600-800 eur/mon. Net
Kaunas - Heficed


We are expanding our SUPER Support team and looking for a new team member who is willing to help our clients with technical issues and increase competencies in IT field at the same time.

In this position you will:
  • consult our customers and handle requests by using the ticket system, Slack, emails;
  • provide remote and onsite support to clients all over the world;
  • collaborate with our sales team and support them in a technical area.

We expect that you have:

  • excellent verbal, written & listening skills in English;
  • the basics of technical knowledge and ambition to learn new things in IT field;
  • customer service skills (experience working in customer service);
  • possibility to work in shifts.

We offer:

  • flexible working hours and opportunity to work remotely part-time;
  • competitive salary;
  • additional vacation days;
  • challenging and interesting work;
  • opportunity for continues learning;
  • environment where you can be who you are.


600-800 eur/mon. net


We are those, the Different.

Think of us, when you need programmers who poured their eyes on endless keyboard strokes during sleepless teenage nights. Think of us when you seek managers who grew up on a diet on B-grade sci-fi movies. Think of us when you imagine admins who back up their e-readers Stuxnet case studies at several cloud servers.

Heficed empowers businesses to effortlessly scale worldwide with IP addresses, cloud servers and bare metal under one platform.