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UAB „Interactio“

Technical Customer Support Manager

From 1000 eur/mon. Net
Atranka internetu
Vilnius - UAB „Interactio“

Job description

  • Answer customers’ technical inquiries
  • Remotely monitor our customer’s events.
  • Provide technical support to our customers and interpreters during events.
  • Take part in developing existing and new custom technical solutions.
  • Provide trainings to our colleagues, customers and interpreters on how to use our software.
  • Help us to onboard new customers.

Requirements

  • Proven working experience in IT technical support field.
  • Orientation towards finding a solution for every possible situation.
  • Advanced knowledge of computer networks, Windows and -Mac operating systems.
  • Experience in technical audio and video support would be an advantage.
  • Speaking, writing and reading in English on a technical proficiency level.
  • Ability to work shifts.
  • Ability to work weekends, when necessary (planned in advance)
  • IT Service Desk/Help Desk experience preferred.
  • Understanding that positive customer experience is the key to company’s success.

We offer

  • Exciting fast-paced global environment (hey, company is shifting the global market!)
  • Besides office in Vilnius old town (as soon as a pandemic is over), an option to stay in our workspace and living space in Klaipeda (spend your summers there if you want!)
  • An awesome international team to work with and the chance to bring our exciting technologies to the market.
  • Possibility to work remotely.

Salary

From 1000 eur/mon. net

UAB „Interactio“

You might have seen us in top world's conferences, disrupting the event industry with real-time audio broadcasting solution for simultaneous interpretation, overflow audiences, poster sessions and more. Up to now, we were used at 11K+ events worldwide.


Some happy clients: European Institutions, Mary Kay, Microsoft, Google, Mastercard, Lush, TEDX, Brian Tracy, Tony Robbins, Jordan Belford, etc.
Žiūrėti visus šios įmonės skelbimus (3)
information about UAB „Interactio“
3939 €
Avg. salary gross
(2.5X higher than LT average)
46
Number of employees
500 tūkst.-1 mln. €
Revenue 2019 y.
Distribution of employees by salary (before taxes):
25% earn up to 2393 €
25% earn 2393-3505 €
25% earn 3505-4391 €
25% earn more than 4391 €

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