Skelbimas neaktyvus
Į šį skelbimą CV siųsti nebegalite
UAB „Ruptela“

Technical Support Specialist (English, Polish)

1300-1500 eur/mon. Gross
Skaičiuoti »
Į rankas per mėn.
Atranka internetu
Vilnius - UAB „Ruptela“

DESCRIPTION

Ruptela is looking for a Technical Support Specialist to join our talented Operations and Customer Experience team!

We provide fleet management solutions based on GPS tracking and real-time vehicle monitoring and control. We develop and manufacture a full solution and provide it along with in-depth knowledge and support. This way, we help organizations worldwide to manage their property effectively, save resources, and the environment with a key focus on exceptional quality. No challenge is too big – in many cases, our clients face complex business problems, this gives our employees an opportunity to participate in exciting projects and face many challenges. Our team is united by the vision that is powering us to create the most efficient use of transport for the sustainable world.

Technical Support Specialist role is not an exception – consulting customers in technical topics, solving technical incidents, configuring tracking devices and software platform will be part of the job. Technical Support Specialist will work with team experts in Transport Telematics industry so great learning opportunities are guaranteed.

YOUR KEY ROLES WILL BE:
  • Consult our B2B customers over phone and email in technical topics including using, installing, and configuring our GPS tracking devices, using our software, or integrating our data to customer systems
  • Solve technical incidents related to our products and solutions, manage major incident solutions with help and involvement of other departments (RnD, manufacturing, sales, etc.)
  • Configure tracking devices and software platform to meet customer needs;
  • Gain wide knowledge of hi-tech Transport telematics solutions (GPS tracking devices, Fleet management software, and other hi-tech products and solutions) created by Ruptela
  • Grow your customer service and communication skills
  • Increase your problem solving and troubleshooting skills
  • Work under best practices (ITIL, LEAN)
  • Work hard to become a technical expert of our products and solutions and build your career in one of the leading companies in the region

WE EXPECT

  • Higher education (technical background preferred)
  • Technical understanding and interest to grow your knowledge in Transport Telematics solutions field
  • Ability to explain technical information for both technical and non-technical people
  • Ability to analyze the situation and find out of the box solutions when the answer "impossible" is not accepted
  • Fluent Spanish language skills
  • Good English language skills
  • Ability to multitask and work in a fast-paced environment
  • Ability to work in a team as well as find solutions independently

OUR PROMISE

  • Constant exposure to opportunities for professional growth
  • Work with one of the most innovative IT products
  • Freedom and responsibility to think of solutions, not just to do what you are told
  • Liberal conditions for work – remote work culture, result-oriented approach to work
  • Diverse motivational package and additional health insurance

The salary range for this position is €1300 – €1500 (gross) per month, plus quarterly bonuses. As Ruptela is an equal opportunity workplace, the precise salary offered to the right candidate will be based on one’s qualifications, competencies, and professional experiences.


Your personal data will be processed in accordance with our privacy policy:

Salary

1300-1500 eur/mon. gross
UAB „Ruptela“

UAB „Ruptela“

We are a fast-growing and customer-centric company with big ambitions. Our vision is to be among Top40 companies in transport telematics aftermarket globally by 2022.

We had started our journey back in 2007 when Andrius Rupšys founded Ruptela.

Since then we have grown from a team of 3 people to a team of over 250 people. From local business to an international company with customers in 127 countries.

Today, we develop, design and manufacture hardware, firmware and software products for fleet management and GPS tracking. We provide ready-to-use telematics solutions.

Our mission is to enable companies to reduce costs, save time and improve their efficiency by globally providing integrated transport telematics solutions with great customer experience.

Our values are courage, care and evolution.

information about UAB „Ruptela“
3342 €
Avg. salary gross
(2 kartus didesnis už LT vidurkį)
164
Number of employees
10-20 mln. €
Revenue 2020 y.
Distribution of employees by salary (before taxes):
25% earn up to 2148 €
25% earn 2148-2814 €
25% earn 2814-4039 €
25% earn more than 4039 €