Nr.1 LANKOMIAUSIAS DARBO PORTALAS
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HR factory

TECHNICIAN - DESKTOP SUPPORT

Kaunas - HR factory

DARBO POBŪDIS:

The role is responsible for providing 1st and 2nd line desktop support to internal users including installation, troubleshooting, problem resolution and maintenance.

The desktop support team is a dispersed team constituting of six (including you) talented individuals located in our Kaunas and UK offices. Provide 1st and 2nd line support to internal users when it comes down to keeping current or fixing end-users laptop, virtual desktop environment, end-user software or mobile devices.

REIKALAVIMAI:

  • 1-2 years of expertise working with end-user hardware and software;
  • Experience in a Service Desk environment or similar;
  • Excellent communication skills with the ability to translate complex concepts and technical material in a way which non-technical users can understand;
  • Strong technical skills;
  • Strong organisational and time management skills;
  • Good problem-solving skills;
  • Microsoft OS and application specialist;
  • Fluent in English, both written and verbal.

Nice to have:

  • Familiar with ITIL Service Management framework;
  • Are studying IT or related area;
  • Have understanding about payment card industry (PCI) and Sarbanes-Oxley (SoX) Act.

ĮMONĖ SIŪLO:

  • A chance to be a part of highly motivated team and collaborate with high performing professionals;
  • Clear career progression path guidelines;
  • Access to a community of talented individuals to learn from;
  • Health insurance package;
  • Team building and company events;
  • Competitive salary and performance based bonuses;
  • Employee referral program;
  • Option to book your ticket in Kaunas ‘Žalgiris‘ arena sky-box!
HR factory

HR factory

OUR CLIENT – multinational technology company, one of the biggest search engine provider that specializes in Internet-related services and products. At the moment they are looking for Local Program Coordinator based in Vilnius


HR factory is an international strategic partner in human resource management with multiple years’ experience in top class professionals and management recruitment. The company operates in Lithuania, Estonia, and Germany.