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Technology Processes Expert

Vilnius - Telia

Mes esame

Technology Processes Expert

We are looking for ambitious and forward-thinking person to drive and supervisor various processes execution across Telia Lietuva Technology units. I am Martynas Ničajus head of Telia Service Assurance an Operations department. It is a fantastic opportunity to join a team of experienced professionals that I am very proud of.

Your next challenge?

We are looking for a person who is experienced in development, assurance and maintenance the quality of processes in Technology domain, including various standard procedures (e.g., ISO family standards), quality audits/review, methods and existing process reengineering.

You will have to work on methods to evaluate and improve the quality of technological services, components and/or operations with focus on the end-to-end customer experience.

Who you are?

You have a passion for continual process improvement and ability to perform in creating new ways of working and by facilitating discussions across all levels of organization;

I expect you adhere to the following requirements:

  • Solid background in ITIL or eTOM;
  • University level or equivalent education;
  • Positive attitude, high motivation and problem-solving skillset;
  • Fluent in English and Lithuanian (written and spoken);

What will you find at our home?

We believe that people thrive in a purpose driven and values-oriented culture. Welcome to Telia the home to your next big opportunity. You will be part of an exciting journey to shape the New Generation Telco and we promise to help you grow, both professionally and personally. We believe in self-leadership where you take responsibility for expressing yourself and achieving great results. IT & telecommunications is not just our business, it’s our passion. You will join a winning team, to work with talented people and help create ideas and solutions for efficient business and better lives.

We offer a monthly base salary from 2200 Eur (gross) to 3300 Eur (gross) plus annual bonus which varies depending on your performance and Telia's results. Besides for each employee Telia has additional employee benefit package which includes:

· Health insurance and pension plans;

· Various Telia and partners discounts and offers;

· Additional vacation days;

· Flexibility that enables work-life balance;

· Chance to grow both personally and professionally with our internal programs;

· Open, relaxed and fun working environment;

· +19 000 awesome colleagues across Nordic & Baltics.


If you are fancy in joining my team – I am waiting for your CV! If you need to know more - please contact myself (Martynas Ničajus) on LinkedIn.

Selection is ongoing, so do not hesitate to get in touch. Telia – is your next big opportunity!


Everything we do is about bringing the world closer through technology. Our 20,000 talented colleagues serve millions of customers every day in one of the world’s most connected regions. We’re empowering people, companies and societies. This is our business. Our passion. Our home. Welcome to Telia, the home of your next big opportunity and a place where everyone can be themselves with equal access to opportunities.