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UAB „Prospect Labs“

US time zone Customer Service Representative at fast growing startup

Vilnius - UAB „Prospect Labs“

Darbo pobūdis

We are looking for a customer service representative to join one of Europe's fastest lead generation tech startup companies from September / October to work with our US time zone customers.

You will be primarily responsible for supporting our customers via email enquiries and live chat and zoom calls providing outstanding customer experience and product knowledge every time.

The company is ProspectLabs.co and the Founder Patrick Collins one of the top growth hacking coaches in Europe.

Main responsibilities for the role:

🚀 Resolve customer queries via email, live chat and calls

🚀Provide an accurate response in a timely manner

🚀Provide product demos to customers that are interested in signing up

🚀Working hours 2pm - 10pm Monday - Friday


Requirements:

Perfect written and spoken English
Good understanding of LinkedIn

A minimum of 2 years experience in a customer service role (in English)

Tech savvy and a fast learner

Enjoy working in a fast-paced team and take on the challenge of making customers happy

Goal-oriented, organised and have great time-management skills

Very high attention to detail

A definite plus…
Keen interest and experience with LinkedIn

We offer
You will be starting on a 1250 EUR monthly wage after tax.

Your wage will be reviewed after the first 3 months and then potential to increase.

20 days paid holiday per year.

You will be working from Alt Space, a brand new co-working space in Ogmios Miestas, Vilnius surrounded by young entrepreneurs and freelancers where you will be able to join the community and various events.

We are looking for a person who wants to join the company long term and keep growing with us.
UAB „Prospect Labs“

UAB „Prospect Labs“

Prospect Labs is a LinkedIn lead generation software for startups and SMBs. Sales people all over the world are using it to generate leads from Linkedin.