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Western Union Lithuania ~ European Regional Operations Center

Workforce Scheduler

1420-2435 €/mon. Gross
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Vilnius - Western Union Lithuania ~ European Regional Operations Center

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.

Better starts and ends with the customer

You’ll be part of the Global Work Force Management team that is responsible for operational workload forecasting, staffing capacity planning and effective scheduling balancing between business needs, labor law and WU employees satisfaction. You will also focus on delivering great customer experience and ensuring long-term company success in achieving organizational goals.

We need you to have experience within a Workforce Scheduling/Forecasting environment, advanced experience in MS Office tools, especially MS Excel. Also, you will need to have strong problem solving and analytical skills, high attention to detail. Ability to establish and maintain effective relationships and partnerships with key stakeholders, strong interpersonal and communication skills. We expect, that your strength is to multitask in a structured, fast - paced, deadline-oriented and demanding environment with minimal supervision. If you have experience with Avaya CMS, NICE IEX or other Workforce management tools that would be treated as an advantage.

Join us and let's move money for better

It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now.

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, color, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category.

Salary

1420-2435 €/mon. gross
Western Union Lithuania ~ European Regional Operations Center

Western Union Lithuania ~ European Regional Operations Center

Western Union is here for what's next. Each day, our diverse global teams invent and build new ways to send, save, and spend money. Wherever our customers are in the world, whatever currency they prefer, we're evolving to meet the demands of tomorrow. When we help make financial services more accessible to people everywhere, we transform lives and communities, positioning us to become the world's most accessible financial services company. That's our vision, and we need talented, forward-thinkers like you to help make it a reality.

Our European Regional Operations Center (EUROC) is the largest Western Union location and one of the biggest employers in Lithuania. Our 1500+ employees represent 60+ nationalities, speak 24 languages, and hold a variety of influential roles. We drive innovative business solutions and develop new ways of connecting people to the global economy.

Our inclusive culture champions our teams’ unique backgrounds & perspectives while reflecting the global communities we serve. Western Union Lithuania makes this a reality by hiring those who can support our customers. We’re always looking for German, French, Dutch, Romanian, Bulgarian, Italian, Spanish, Portuguese, Norwegian, Swedish, and Russian speakers for roles in Operations, Compliance, and Fraud. If you’re ready to work with diverse teammates from around the globe, then it’s time for what’s next. Western Union.
information about Western Union Lithuania ~ European Regional Operations Center
3016 €
Avg. salary gross
(98% higher than LT average)
1322
Number of employees
50-100 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 2104 €
25% earn 2104-2650 €
25% earn 2650-3502 €
25% earn more than 3502 €