IT Support Analyst
2000-2400 €/mon.
gross
CVbankas.lt skaičiuoklės duomenys.
Full-time
Vilnius
- UAB „Manpower Lit“
Job description
Main Responsibilities:
Required Skills:
Company offers:
- Provide application and system support by managing incidents, service requests, and user inquiries in line with agreed service levels.
- Monitor, analyse, and resolve issues, coordinating with internal IT teams and external vendors when required.
- Manage user access and support security measures in accordance with company policies and procedures.
- Gather and translate business requirements into technical solutions and system improvements.
- Act as a liaison between business stakeholders and IT teams to ensure effective service delivery.
- Support testing, implementation, and continuous improvement of applications and business processes.
- Participate in projects and contribute to the successful delivery of technology solutions that support business objectives.
Required Skills:
- Strong ownership mindset, accountability, results-oriented approach, proactive attitude towards learning, and commitment to delivering high-quality results.
- Ability to solve technical problems and understand complex processes.
- Ability to improve operational efficiency by delivering high-quality technical solutions.
- A high level of interpersonal and verbal communication skills necessary to relate to other people at an appropriate level of technical understanding.
- Ability to analyse complex situations and problems and conduct the necessary research using multiple sources of information to identify effective and innovative solutions.
- Excellent command of both Lithuanian and English languages.
- A degree in IT or Engineering would be an advantage.
- Experience in project and stakeholder management would be an advantage.
Company offers:
- Comprehensive private medical insurance with 4 plan options - covering outpatient and inpatient care, diagnostics, rehabilitation, preventive checks, vaccinations, dental services, and more.
- Flexibility through a hybrid work model - work remotely up to 3 days a week while staying connected with your team in the office at least 2 days. In addition, the possibility to work from abroad for up to 20 working days per year.
- Annual allowance to invest in your well-being. Use this allowance for sports activities and gear, health and wellness services, and personal development courses.
- Yearly vacation allowance paid ahead of the summer season.
- Various employee engagement events throughout the year.
- Budget to set up a work-from-home ergonomic environment.
- Opportunities for growth and personal development with a global forward-looking business.
- Inclusive and diverse culture, where everyone’s contribution is respected.
- Friendly and collaborative colleagues whose experience can inspire you.
- Flexible work arrangements - where your success and well-being are supported.
Salary
2000-2400
€/mon.
gross
UAB „Manpower Lit“
Our client Philip Morris Baltic is looking for a new employee to join its growing team under a contract with Manpower. Philip Morris Baltic is a leading international tobacco company engaged in the manufacture and sale of smoke-free products, associated electronic devices and cigarettes. The company is transforming its business and building its future on smoke-free products.
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