IT Support Specialist
Nuo 2200
€/mėn.
Neatskaičius mokesčių
Į rankas per mėn.
Vilnius
- Estrella Baltics, UAB
What we are like?
We are all about creating happy snacking moments. Estrella Baltics brand has entered the Baltics market in the 1993, therefore, many of our Employees, recall the classic flavors such as sour cream and onion, dill, cheese from way before their employment at Estrella. Today, we are proud to be part of Intersnack Group - with more than 15 million consumers around the globe enjoying our products daily.
Intersnack is a diverse and unique community of over 14,000 Employees across the globe. We are all connected through the Values we share: Thinking Responsibly, Acting Entrepreneurially, Growing Together.
Currently, we looking for an IT Support Specialist to join us for a full-time role in Vilnius, Lithuania, with a primary focus to the IT issues in Estrella Baltics, as well as partial dedication to IT needs in Intersnack Poland. The role will involve occasional business travels to Krakow, Poland – during the initial onboarding, and on a quarterly basis afterwards.
Intersnack is a diverse and unique community of over 14,000 Employees across the globe. We are all connected through the Values we share: Thinking Responsibly, Acting Entrepreneurially, Growing Together.
Currently, we looking for an IT Support Specialist to join us for a full-time role in Vilnius, Lithuania, with a primary focus to the IT issues in Estrella Baltics, as well as partial dedication to IT needs in Intersnack Poland. The role will involve occasional business travels to Krakow, Poland – during the initial onboarding, and on a quarterly basis afterwards.
As an IT Support Specialist, You will:
- Solve requests raised via IT service desk, those of internal and external users, in a timely and qualitative manner
- Act as a first line of IT support for Baltics users and be responsible ICT systems supervision in Baltics, as well as work on assigned service desk areas at Intersnack Poland
- Follow all the SLAs and procedures, onboard and guide the Employees on a successful understanding
- Create credentials for new users, grant permissions, reset passwords in PH/RS/RWN/Sharepoint/Plus WorkFlow/Ross/Infor M3 systems
- Monitor the availability of the company's ICT network and supervise its repairs
- Set up and maintain the IT workstations (computers, landline and mobile phones, printers, projectors, video conferencing sets and other peripherals), including preventive inspections, fault diagnosis and basic repairs to ensure optimal use of the hardware infrastructure
- Actively communicate with Application Management, handle second and third-line support requests from internal and external users and monitor them monthly to ensure efficient service
- Maintain clear, logical and accurate records related to the activities of the position, develop procedures and create appropriate forms to easily and transparently track change history
We believe that You have:
- A university or higher education degree in Informatics, Informational Systems, Informatics Engineering or similar field (3rd or 4th year students able to combine full-time work with studies, or fresh graduates, are welcome to apply too)
- Native or bilingual level of Lithuanian, combined with a minimum B2 level of English
- 1 year of similar work experience would be highly appreciated
- Good theoretical concept understanding of the areas of computer construction, computer networks and their administration, Windows operating systems, MS 365, IT help desk and remote troubleshooting work principles, basic knowledge of databases, MS windows servers management, iOS, Android OS
- High level of curiosity and discipline to continue learning new things
- Problem-solving mindset
- Ability to work under instructions (SLAs, KB articles) and deadlines
We Offer:
- Monthly Salary Offer: starting at 2200 EUR gross, the final offer will be extended depending on your experience and skillset
- Hybrid work model: 3 days on-site, 2 days home-office
- Modern office in a strategically good location: Kęstučio st. 59, Vilnius, with parking fees covered
- Health insurance package (activates after the probation period)
- Professional and personal development: internal and external trainings for developing your skillset and mindset; clear yearly appraisal process with guidelines how the performance is rated, set development training plans and salary revision
- Growing together in an international organization with a stable, well-known brand: we value our people and we cherish the diversity, we believe in cross-functional teamwork, we create a supportive environment and open communication which helps our people to learn and grow
- Enjoying success together: company events, teambuilding, office initiatives to celebrate togetherness
- Corporate Social Responsibility (CSR): we care deeply about the impact of our actions to our stakeholders, employees, clients and the environment
We offer:
Sveikatingumas
Sveikatos draudimasBiuras
Nemokami užkandžiaiTransportas
Nemokamas automobilio parkingasKiti privalumai
Reguliarūs mokymaiAtlyginimas
Nuo 2200
€/mėn.
neatskaičius mokesčių
Estrella Baltics, UAB
Estrella is a one of the leading brands in salted savoury snacks in the Baltic and Nordic countries. Estrella started to produce chips and popcorn way back in 1957 and was the first Snacks Company in Sweden. As a well-known producer of products such as potato chips, snacking nuts, specialty snacks and popcorn, Estrella Baltics today is one of the largest and most respected snacks brands in Baltic countries, celebrating the 30th anniversary in the Baltic market this year.
informacija apie Estrella Baltics, UAB
4373 €
Vid. atlyginimas bruto
(2.5 karto didesnis už LT vidurkį)
25
Darbuotojų skaičius
10-20 mln. €
Pajamos 2022 m.
Darbuotojų pasiskirstymas pagal atlyginimus (neatskaičius mokesčių):
25% uždirba iki
2542 €
25% uždirba
2542-3304 €
25% uždirba
3304-5087 €
25% uždirba nuo
5087 €