Junior Client Support Specialist with Turkish (Standard shifts)
1200-1600
€/mon.
Gross
Į rankas per mėn.
Vilnius
- Paysera
About us:
Paysera is the first fintech company in Lithuania and an EU licensed e-money institution. We provide fast, convenient, and affordable financial services globally. Our services range from a payment gateway for e-shops, a finance management app, money transfers worldwide. Make sure to check out all of our products in more detail on our website.
With over 1 million app installs and growing, we aim to become an industry-leading super app that provides financial and lifestyle services across the globe. At Paysera, we are a start-up minded team, which means we thrive in a fast-paced environment and seek open communication while placing great focus on establishing our core company values. Join our vibrant international team of 500 people across 15 different cities, worldwide.
When communicating and solving problems, do you feel like a fish in water? Join us!
In this position, you will be an advisor for e-commerce and financial services to clients from Lithuania and abroad. They will turn to you seeking valuable advice and assistance, and your daily work will significantly contribute to client satisfaction with our services and a positive reputation in the market. Also, we are on the lookout for individuals who are committed to self-improvement and are not afraid to employ innovative AI tools in their daily work to drive progress.
With over 1 million app installs and growing, we aim to become an industry-leading super app that provides financial and lifestyle services across the globe. At Paysera, we are a start-up minded team, which means we thrive in a fast-paced environment and seek open communication while placing great focus on establishing our core company values. Join our vibrant international team of 500 people across 15 different cities, worldwide.
When communicating and solving problems, do you feel like a fish in water? Join us!
In this position, you will be an advisor for e-commerce and financial services to clients from Lithuania and abroad. They will turn to you seeking valuable advice and assistance, and your daily work will significantly contribute to client satisfaction with our services and a positive reputation in the market. Also, we are on the lookout for individuals who are committed to self-improvement and are not afraid to employ innovative AI tools in their daily work to drive progress.
Your key responsibilities:
- To serve as the primary contact for customers, promptly addressing inquiries and concerns through phone, email, live chat and other communication channels;
- Collaborate with team members and supervisors to escalate complex issues for timely resolution;
- Maintain accurate and detailed customer records using our CRM softwares;
- Perform routine daily tasks using ChatGPT or a similar tool to enhance efficiency and productivity.
What we're looking for:
- Possess good computer skills and familiarity with standard software applications;
- Exhibit excellent verbal and written communication skills in English, Arabic, French or Turkish. Additional languages would be advantageous;
- Demonstrate enthusiasm for learning and growing in a customer service role;
- Prior customer service experience is advantageous;
- Proven familiarity and experience with AI tools like ChatGPT and other technologies, demonstrating a capability to seamlessly integrate these into daily tasks.
What we offer:
- Competitive starting salary and ample opportunities for career advancement;
- Comprehensive training program to enhance your customer service skills;
- Learning opportunities and the freedom to experiment with AI tools;
- Collaborate in a dynamic and supportive international team;
- Gain valuable experience in High-Tech industry;
- Enjoy flexible rotating shifts.
Salary
1200-1600 €/mon. gross
The salary will depend on your experience. Only selected candidates will be contacted, but we are grateful to all who send their CV.
By responding to this job advertisement and submitting your resume, you entrust Paysera with your personal data, and concurrently express your consent for that data to be processed for the purpose of candidate selection. This data is managed by Paysera solely for candidate selection purposes. Once the selection process is over, that data is destroyed, except in cases where the candidate separately expresses consent for that data to be processed in the future.
The salary will depend on your experience. Only selected candidates will be contacted, but we are grateful to all who send their CV.
By responding to this job advertisement and submitting your resume, you entrust Paysera with your personal data, and concurrently express your consent for that data to be processed for the purpose of candidate selection. This data is managed by Paysera solely for candidate selection purposes. Once the selection process is over, that data is destroyed, except in cases where the candidate separately expresses consent for that data to be processed in the future.
Paysera
If you ever wanted to work for an international company, you are eager to learn, accept new challenges as well as challenge the system yourself - Paysera might just be the right fit for you!
While our HQ is based in Lithuania, our clients are from 180 nations, we have offices in 6 countries, we provide support in 11 languages, and have 500 people working in more than 15 different cities around the globe. But it’s all just numbers! Although they are important to understand if you work in the finance sector, there is so much more than that!
After all, we are the very first licensed Fintech in Lithuania and we enable our customers to send money around the world, collect payments in e-shops, convert currencies, manage their finances with our top-notch app, and more.
So, if this Fintech-talk excites you and you like challenges and continued growth - check us out!
Žiūrėti visus šios įmonės skelbimus (14)
While our HQ is based in Lithuania, our clients are from 180 nations, we have offices in 6 countries, we provide support in 11 languages, and have 500 people working in more than 15 different cities around the globe. But it’s all just numbers! Although they are important to understand if you work in the finance sector, there is so much more than that!
After all, we are the very first licensed Fintech in Lithuania and we enable our customers to send money around the world, collect payments in e-shops, convert currencies, manage their finances with our top-notch app, and more.
So, if this Fintech-talk excites you and you like challenges and continued growth - check us out!
information about Paysera
184
Number of employees
10-20 mln. €
Revenue 2023 y.