Sales Development Representative (Inbound team)
Vilniuje
prieš 11 d.
Skelbimas neaktyvus
Į šį skelbimą CV siųsti nebegalite, tačiau siūlome peržiūrėti kitus:
Junior Customer Segment Manager
1650-2315
€/mon.
Gross
„Unicorns Lithuania“ asociacijos narys
Į rankas per mėn.
Vilnius
- Oxylabs
We are a market-leading web intelligence collection platform, providing premium proxies and data scraping solutions for large-scale public web data gathering. Today, we unite over 450 data industry professionals for one purpose: to create a future where all businesses have access to big data and business intelligence, and a work environment where everyone can grow and thrive.
A word from the team:
Are you passionate about diving into the world of customer segmentation, eager to analyze and understand varying customer needs, behaviors, and potentials? We have an exciting opportunity for you! As a Junior Customer Segment Manager at Oxylabs, you will communicate with our clients and resolve operational, and account-related queries, become a go-to expert in managing renewals, red accounts, and billing processes, and work collaboratively with other teams to drive customer satisfaction.
A word from the team:
Are you passionate about diving into the world of customer segmentation, eager to analyze and understand varying customer needs, behaviors, and potentials? We have an exciting opportunity for you! As a Junior Customer Segment Manager at Oxylabs, you will communicate with our clients and resolve operational, and account-related queries, become a go-to expert in managing renewals, red accounts, and billing processes, and work collaboratively with other teams to drive customer satisfaction.
Your day-to-day:
- Engage in day-to-day communications with customers to ensure we're maximizing their business value.
- Actively manage customer renewals, red accounts, and billing processes.
- Assist in collecting relevant data for comprehensive customer segment analysis.
- Track, monitor, and report operational revenue metrics pertaining to the Self-service and D Tier client portfolio.
- Support the CSM in collecting data for various revenue growth metrics.
- Play a supportive role in the implementation and monitoring of the automated customer engagement system.
Your skills & experience:
- At least 1-2 years of experience in customer engagements (i.e., Sales or Customer Service) with a demonstrated ability to deliver positive results for customers.
- Being a customer advocate - strong internal communication.
- Excellence in written and verbal English communication skills.
- Ability to identify account expansion opportunities.
- Objection handling and proactive mindset.
- Proficient in MS Office Suite.
Salary
- Gross salary: 1650 - 2315 EUR/month. Keep in mind that we are open to discuss a different salary based on your skills and competences.
The rest is on us:
- Growth: Turn your experience into a personal career journey through internal and external training, a books library, training platforms, online courses and mentorship;
- Travel: Get a taste of the world by attending conferences and business trips from Silicon Valley to the Middle East;
- Comfort: Hybrid work, offices based in the heart of Vilnius & Kaunas, and the ability to travel the world while working;
- Well-being: Private health insurance, on-site gyms, personal coaches, and other mental and physical well-being benefits help you stay fresh and steady;
- Celebrations: Extra vacation days & gifts for special occasions and the years spent with us;
- Team building: Regular internal events, quarterly team buildings, workshops, team retreats & workation trips;
- Office perks: Fully stocked kitchens, PS5, Foosball, ping-pong, Friday bun tradition, Mixtape Fridays & more;
- Tech: Bringing you the latest in technology, software, and gadgets to make your workday as smooth as possible;
- Bonus: Referral bonuses, discount offers and more. Much more;
Salary
1650-2315 €/mon. gross
Oxylabs
WHO WE ARE
Oxylabs is an international, industry-leading B2B tech company, providing tools and resources for web data gathering. Our mission is to ensure that every company, big or small, has access to data. It is our belief that data gathering should be important for every business seeking success.
OUR PRODUCTS
We offer a wide range of proxies and data gathering solutions. Our products are used for market research, e-commerce, ad verification, brand protection, travel fare aggregation and more.
OUR PEOPLE
At Oxylabs, we are building a team of talented and driven professionals. While working with top tier cutting-edge technology, it is necessary for everyone in the team to be creative and innovative – and so we are!
Oxylabs is an international, industry-leading B2B tech company, providing tools and resources for web data gathering. Our mission is to ensure that every company, big or small, has access to data. It is our belief that data gathering should be important for every business seeking success.
OUR PRODUCTS
We offer a wide range of proxies and data gathering solutions. Our products are used for market research, e-commerce, ad verification, brand protection, travel fare aggregation and more.
OUR PEOPLE
At Oxylabs, we are building a team of talented and driven professionals. While working with top tier cutting-edge technology, it is necessary for everyone in the team to be creative and innovative – and so we are!