Process Automation Analyst

Process Automation Analyst – Vilnius, Lithuania
Are you prepared to use advanced automation technologies to improve process efficiency? How about bringing your skills to an evolving business that is committed to making financial services accessible to people everywhere? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time to join Western Union as Process Automation Analyst.

Western Union powers your pursuit.
In this unique global role, you will be part of our cross-functional automation squad that delivers process automation solutions to our departments and spearheads digital transformation.

Role Responsibilities

• Translate high-level complex business requirements into technical requirements with a detail-oriented approach.
• Act as a liaison between business operations such as Finance, Compliance, etc, and developers.
• Communicate with multiple project stakeholders and development team to ensure smooth project implementation.
• Work according to Scrum principles in a squad dedicated to specific Business Function.
• Perform automation testing and coordinate automation deployment readiness.
• Constantly performing analysis of existing automated processes to achieve the best automation results and identify improvement possibilities.
• Manage identification, agreement, and implementation of enhancements and changes for existing automations.
• Constantly look for day-to-day work improvements.
• Participate in department wide improvement projects and initiatives.

Role Requirements

• Experience with business process mapping, requirement definition and process improvement.
• Strong analytical and problem-solving skills.
• Capacity to prioritize and manage time effectively to handle multiple projects at the same time.
• Proven ability to work in a team and communicate effectively.
• Ability to work in flexible, fast-paced, and constantly changing environment.
• Demonstrated ability to work without supervision.
• Strong English language skills, both verbal and written.
• Knowledge of Microsoft Office tools and Visio Drawing tool along with familiarity with MS Power Bi.
• Experience with process automation, macros programming and/or scripting experience is considered an advantage.
• Bachelor’s degree in business, finance or information technology is considered an advantage.

We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at careers.westernunion.com/.

Salary
The monthly gross base salary range is 2166 – 3841 EUR. This range represents the anticipated low and high end of the salary for this position. This role is also eligible to receive an annual bonus that align with individual and company performance Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies.

Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few (careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your Lithuania-specific benefits include:

• Private Health Insurance (3 options)
• Life & Accident Insurance
• Additional days off
• Wide variety of discounts and special offers
• Volunteering activities
• Referral program
• Relocation Buddy Support upon request

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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Estimated Job Posting End Date:
04-30-2024
This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.