Second line POS remote support specialist
1700-2550
€/mon.
Gross
Į rankas per mėn.
Vilnius
- UAB „StrongPoint“
StrongPoint develops, integrates, and sells technology and software solutions for retail and provides maintenance and support services. The company has 18 offices and unites almost 500 employees in Scandinavia, the Baltics, the UK, and Spain. Approximately five million retail customers use StrongPoint retail technology every day.
The team is oriented to customer needs and very result-driven. No one is ever left alone. The friendship between teammates prospers during working hours as well as off-hours.
We are looking for a 2nd line POS remote support specialist to join our team in Vilnius.
The team is oriented to customer needs and very result-driven. No one is ever left alone. The friendship between teammates prospers during working hours as well as off-hours.
We are looking for a 2nd line POS remote support specialist to join our team in Vilnius.
Your responsibilities will include:
- Provide remote support for retail software products to customers all over the world;
- Provide assistance with both opening and closing retail locations;
- Provide support during the testing of new releases;
- Coordinated deployment of latest released software;
- Research unknown issues/bugs and report back to the development team.
Required Competencies:
- Windows OS administration skills;
- MSSQL administration skills;
- IT Networking skills;
- Analytical thinking;
- Research skills;
- Fluent English;
- Linux OS administration skills would be an advantage.
What we expect from you:
- Be able to focus on the issue and identify valuable information for further analysis;
- Be able to independently analyze issues and report findings in a structured way;
- Ability to work alone/with the team in critical operation conditions;
- Ability to learn new products/solutions as they are implemented in retail infrastructure;
- Ability to travel abroad.
Company offers:
- Gross salary for this position 1700–2550 Eur. Salary offer for the candidate depends on the level of competence and experience of the candidate;
- International projects and innovative retail business-facing solutions;
- Good opportunities to develop competencies and skills;
- 3 additional vacation days;
- 1 additional vacation day for Birthday;
- Wellness benefits: health insurance, sports compensation;
- Leisure clubs’ activities and sports events compensation;
- Payouts for important personal events;
- Company’s shares with discount;
- Psychologist consultation;
- Recommendation bonus;
- Discount platform Perks.lt.
Company offers
Work life balance
Extra paid vacationHealth
Health insuranceOffice
Table football Game consolesSalary
1700-2550 €/mon. gross
UAB „StrongPoint“
StrongPoint develops, integrates and sells technology and software solutions for retail and provides maintenance and support services. The company unites about 500 employees in Scandinavia, the Baltics, other parts of Europe. Approximately five million retail customers use StrongPoint retail technology every day.
For more information, please, visit: www.strongpoint.com/lt/
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For more information, please, visit: www.strongpoint.com/lt/
information about UAB „StrongPoint“
3827 €
Avg. salary gross
(2.5X higher than LT average)
171
Number of employees
10-20 mln. €
Revenue 2022 y.
Distribution of employees by salary (before taxes):
25% earn up to 2613 €
25% earn 2613-3456 €
25% earn 3456-4584 €
25% earn more than 4584 €